FAQ PASHMINA ?

Pashmina is the finest grade of cashmere, hand-spun and handwoven by Kashmiri artisans. It is prized for exceptional softness, warmth, and drape.

Every Kepra shawl is GI-certified and verified by the Craft Development Institute (CDI), Srinagar. Your order includes an authenticity certificate and tamper-proof tagging.

We work directly with master artisans in Kashmir and follow ethical, sustainable practices. Kepra is a recognized gifting partner for Pashmina to Government bodies in India.

Dry clean only. Store folded in a breathable pouch, away from direct sunlight and perfumes. Avoid contact with rough surfaces to prevent snagging.

Yes. We offer luxury gift packaging and personalized notes. For corporate or wedding gifting, contact us for curated options.

We ship worldwide with tracking. Orders within India usually arrive in 3–5 business days; international delivery times vary by destination.

Returns/exchanges are accepted within 7 days of delivery on unused items in original packaging. Please see our Returns Policy for details.

Yes — each Kepra Pashmina is hand-spun and handwoven on traditional looms. Slight variations are part of the craft and make every piece unique.

From Himalayan Changthangi (Capra hircus) goats. The fine undercoat is carefully collected and processed by skilled artisans.

We do. For bespoke colors, embroidery, or bulk gifting, please get in touch.

Cashmere is raw goat wool, while Pashmina is hand-spun, handwoven luxury shawl crafted from this wool by Kashmiri artisans. Pashmina is lighter, softer, and more delicate.

High-quality Pashmina involves months of handwork by skilled artisans. The scarcity of raw material and intricate weaving process makes it a premium luxury item.

Yes, Pashmina is lightweight yet insulating. It works for winters, cool evenings, and air-conditioned indoor settings during summer.

Authentic Pashmina has a soft, smooth texture, fine weave, and natural warmth. Fake Pashmina often feels coarse, stiff, or synthetic.

With proper care, a Pashmina can last decades and often becomes a family heirloom.

Kani shawls are handwoven on small wooden looms using the Kani weaving technique. They often feature intricate patterns and are considered heritage luxury items.

Yes. Pure Pashmina is hypoallergenic and soft, making it suitable even for sensitive skin.

No. Machine washing may damage the delicate fibers. Always dry clean or hand wash gently in cold water with mild detergent.

Yes. Each Kepra Pashmina comes with a GI certificate and tamper-proof authenticity card to ensure trust and provenance.

High-quality dyes used in Kepra shawls are colorfast. With proper care, colors remain vibrant for years.

Fold neatly and store in breathable cotton or silk pouches. Avoid plastic bags. Keep away from direct sunlight and moisture.

Sozni embroidery is fine hand stitching with delicate patterns, while Kantha embroidery involves layered stitching for decorative motifs. Both enhance luxury and aesthetics.

Yes. Pashmina shawls and stoles add elegance to weddings, parties, office events, and festive gatherings.

Yes. Customized, luxurious Pashmina gifts are available for corporate clients with premium packaging and branding options.

Kepra offers a wide range including pastel, jewel tones, floral, paisley, checkered, embroidered, and classic plain designs.

Yes. Seasonal and festive limited editions feature exclusive designs and patterns handwoven by master artisans.

Yes. Lightweight yet warm, Pashmina can be layered over coats, sweaters, or sarees for stylish winter wear.

Blot gently with a soft cloth. Do not rub. Seek professional dry cleaning for tough stains.

Yes. The natural fibers are gentle on skin and free from harmful chemicals or softeners.

Yes. Product pages include size, color, and care details. Our support team is available for any queries.

Absolutely. With proper care, Pashmina retains its softness and value, making it a perfect generational heirloom.

Yes. Pashmina shawls and stoles add elegance to dresses, suits, coats, and casual wear.

Shawls are larger and can cover shoulders fully, while stoles are smaller, ideal for draping or layering over outfits.

Kepra provides size guides for shawls and stoles. Standard shawl size is usually 80x200cm, stoles 30x180cm.

Yes. Each season, Kepra launches limited-edition Pashmina designs with new colors and embroidery patterns.

Pure Pashmina may slightly shrink if washed incorrectly. Always dry clean or hand wash in cold water to avoid shrinkage.

Hand-spun Pashmina yarn is woven on traditional Kashmiri looms, often taking weeks for intricate designs like Kani or Sozni embroidery.

Yes. Kepra offers Sozni, Kantha, and other hand-embroidered patterns on premium Pashmina shawls.

Yes. Lightweight Pashmina is ideal for layering and summer, while thicker ones provide extra warmth during winters.

Yes. For bespoke orders, customers can choose from a wide palette of colors for shawls and stoles.

Changthangi goats are native to the Ladakh region in India. Their fine undercoat produces the finest Pashmina wool.

Each certificate has a unique number. You can verify it online via Kepra’s authentication portal or QR code provided with the shawl.

Yes. Lightweight and soft, Pashmina can be worn daily, but avoid rough handling and stains.

Yes. Soft and hypoallergenic Pashmina can be used for children, especially as small stoles or shawls.

Kepra focuses on handwoven, premium-quality Pashmina, ethical sourcing, limited editions, and elegant packaging, making it a luxury brand.

Yes. Avoid pulling threads, dry clean carefully, and store embroidered shawls flat in a breathable pouch.

Absolutely. Luxury Pashmina shawls with premium packaging are ideal for weddings, anniversaries, and milestone celebrations.

Kepra.in is primarily online. Some exclusive displays and exhibitions are held in select cities in India.

Yes. Kepra Pashmina products are GI-certified and recognized by the Department of Handicrafts, J&K, and Craft Development Institute, Srinagar.

We accept credit/debit cards, UPI, net banking, and digital wallets. International payments are supported via major credit cards.

Occasionally, we offer seasonal sales, festive offers, and corporate discounts. Sign up for newsletters to stay updated.

Hand-spun, handwoven shawls take weeks to months depending on complexity, embroidery, and design intricacy.

Yes. Scarves are shorter, versatile, and lighter, perfect for styling with both western and traditional outfits.

Yes. Layering adds warmth, texture, and elegance. Ensure delicate handling to maintain fabric quality.

Pashmina naturally resists wrinkles, but delicate folding or draping is recommended for perfect presentation.

Yes. Lightweight Pashmina absorbs moisture without feeling heavy, making it suitable for moderate humid conditions.

Yes. Luxury boxes, ribbons, and protective covers are provided for gifting and premium experience.

Kepra uses fine hand-spun yarn, ensuring a high thread count for smoothness, warmth, and durability.

Yes. The fine fiber provides warmth yet remains breathable, ideal for indoor and outdoor use.

Yes, but only on low heat using a pressing cloth to avoid direct contact with the fiber.

Yes. Kepra provides online styling tips and guides to wear shawls and stoles elegantly.

Yes. We follow sustainable practices, natural dyes, and fair trade policies for environmental responsibility.

Sozni is fine, delicate, and subtle. Kani is more intricate and decorative. Choose based on your preference for elegance or statement design.

Yes. Pashmina shawls and stoles are versatile and can be styled by men and women alike.

Yes. Luxury Pashmina gifts can be customized for corporate branding, awards, and festive giveaways.

Once shipped, a tracking link is provided for real-time updates until delivery.

Yes. Limited edition or seasonal Pashmina collections may be available for pre-order with priority shipping.

Yes. Custom embroidery can be arranged for special orders with advanced notice and consultation.

Kepra ensures fair wages, safe working conditions, and sustainable sourcing, certified by craft associations and government guidelines.

Yes. Gift wrapping is optional and available